Il tortuoso cammino verso un'amministrazione nativa digitale

Piras, Paola

2020-01-01

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Abstract

The modernization of public administration by the implementation of ICT is one of the main innovations affecting the organization of administrative activities and procedures, especially in terms of achieving greater efficiency, simplification of the procedures and transparency. In this perspective, this contribution intends to critically describe the significant changes that have affected the physiognomy of the digital administration following the latest regulatory reforms, in order to underline the discrepancy between the key ideas underlying the reforms and the achievable results.