A blockchain approach for the Sustainability in tourism management in the Sulcis area

Gavina Baralla;Andrea Pinna;Roberto Tonelli;Michele Marchesi;Katiuscia Mannaro

2019-01-01

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Abstract

The Sardinia island is a well-known tourist destination for holidays, famous for its coasts and its beautiful sea but also for its food. Tourism is one of the most expanding sectors of the regional economy and the use of innovative technology becomes a key element to keep abreast of the times. The complexity of the tourist system is exemplary: it affects several activities and people and influences environmental protection. In this work, we propose a blockchain based platform to guarantee the traceability and the provenance certification of the local agri-food product, to manage and promote the tourism activities in the Sulcis area and to allow tourists to provide their feedback, designing a system that takes into account the sustainability as an objective and a systemic non-functional requirement. Given the complexity of the system and the novelty of the proposed solution, we adopt the Agile methodology, which stresses the attention in customer satisfaction and incorporates sustainability. The adopted approach and the efficiency of the technology due to the security of non-corruptible data, to the use of the cryptography, to the sharing of data between actors in the supply chain, make the proposed system sustainable, competitive and promising for the tourism sector.