Towards chatbots as recommendation interfaces

Atzori, Maurizio;Boratto, Ludovico;Spano, Lucio Davide

2017-01-01

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Abstract

Providing tourists with the information they need in a timely and understandable manner is a key objective for promoting cultural heritage. Currently, tourists often spend only a few days in a city or in an entire region, so they need recommendations for optimizing the visit. In this paper, we introduce the objectives of the Tourisitific project, in which we aim to create a recommender system for travel information, supporting a lightweight access through chatbots. In this way, we will support travellers during their visits without burdening them with the installation of dedicated apps. In addition, we will help small and micro touristic operators in building their presence on the web with a familiar and easy to manage interface.