Valutazione del rischio stress lavoro correlato: il caso di una pubblica amministrazione

LOI, MICHELA;Bellò B;Mattana V.

2015-01-01

---

Abstract

The paper describes a case study of work related stress assessment in a public administration, based on an objective methodology (Romano, 2009). The Ispesl forms (2010) have been used to perform the assessment. They have been filled during some focus group in which 45 workers have been involved, divided into 7 homogeneous groups relying on their department, back-office vs front-office typology of work and the office collocation. According to the Grounded Theory perspective, through the content analysis three further risk factors arose, comparing to the Ispesl forms, such as: (a) the quality of communication, (b) the relationship among and with leaders and colleagues, (c) the presence of discriminatory behaviours. Hence, on the basis of the results, mostly for a deeper analysis of work related stress assessment in a public administration, we suggest to consider these further risk factors.