Politics and public services: looking beyond economic rationality and public value

MONFARDINI, PATRIZIO;Ruggiero P.

2014-01-01

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Abstract

Purpose. To understand whether new public management and public value theory are sufficient to guide the strategic behaviours adopted by public sector organizations for their service delivery companies. Design/methodology/approach. This article uses a longitudinal case study of a joint stock company running an airport service in Tuscany. Findings. Public value theory should be further developed to guide managerial behaviours in a very complex decision-making environment. Research limitations. Only one case study is used so results cannot be generalized in a proper statistical way. Practical implications . Public managers could learn the usefulness of managerial theories for their decision-making. doi:10.1108/S2051-663020140000003009 225