I know that I know: online health information seeking, self-care and the overconfidence effect

Bertolazzi, Alessia;Lombi, Linda;Lovari, Alessandro;Ducci, Gea;D'Ambrosi, Lucia

2023-01-01

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Abstract

The increasing access to online health information and the use of this information for self-medication or self-diagnosis can foster a discounting of the epistemic authority of experts, as well as an over-reliance on laypersons' expertise. However, the emerging cognitive bias—the overconfidence effect—is poorly investigated in the sociological field. This study offers a novel contribution to the role of overconfidence bias in online health information-seeking behavior and self-care practices. A cross-sectional study was conducted through an online survey on a sample of 783 Italian university students. Univariate linear regression and stepwise multiple linear regression analysis were performed on the collected data. The findings suggest that overconfidence and self-care practices are predictors of health information seeking online. The multiple linear regression model revealed that the association between overconfidence bias and online health information seeking is mediated by self-care behaviors. Therefore, the overconfidence effect influences health information seeking to the extent that the search for information is aimed at self-care practices. This study could trigger further research on implementing the overconfidence effect and self-care in theoretical models of health information seeking.