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JOB DESCRIPTION
NETWORK AND SYSTEMS OPERATIONS ENGINEER (M/F)
LOCATION: TURIN

Main purpose of job

The Network and Systems Operations Engineer, as part of the Network Operations Center (NOC), configures and manages the data and video technical infrastructure and provides support on customer connectivity services, reporting to the Network and Systems Operations Manager.

Main responsibilities

• Manage and maintain systems and network equipment, servers and applications.
• Provide technical support through Tier 2 and Tier 3 on a variety of VSAT networks and TV broadcasting platforms.
• Monitor the end-to-end system performance and take appropriate actions, in order to ensure continuous operations and prevent outages or service degradations.
• Perform technical verification of new products and features, prior the production implementation, supporting customers and other departments.
• Maintain day-by-day system tools, repository, information databases updated, aiming at improved service availability and customer satisfaction.

Requirements

• Master’s degree in Computer Science or Telecommunication Engineering.
• Basic knowledge of satellite communications and video broadcasting.
• Knowledge of routing protocols (OSPF, MPLS) and ISO/OSI stack.
• Knowledge of Unix-based computer operating systems, standard business software, networking application tools (Ping, Traceroute, Iperf).
• Basic experience in configuring networking devices. Juniper/Cisco certifications are an asset.
• Basic experience in scripting and programming languages (e.g. Python, web languages) and knowledge of database management (e.g. Oracle, MySQL).
• Good troubleshooting skills and ability to work the assigned shifts with on-call rotation.
• Fluent in English language and good interpersonal communication skills.
• Requested to abide by the security policies and procedures in force for her / his operational role, reporting to the ISMS Manager the observed security issues.